Degraded performance of data processing flows
Incident Report for PorterLogic
Posted Nov 29, 2023 - 11:05 EST

Data processor performance has fully recovered as a result of our fix.
Posted Nov 29, 2023 - 11:04 EST
This fix has been deployed to stack and our team will monitor over the next 24 hours.
Posted Nov 28, 2023 - 20:32 EST
The fix for this issue has been completed and validated in our lower instances, and will be deployed to stack this evening.
Posted Nov 28, 2023 - 13:21 EST
Automated monitoring identified partially degraded performance of data processing flows. Our team has identified the root cause, related to a change to our text parsing service that was deployed on Saturday 11/26 evening. We are working to validate a fix, and anticipate having this issue resolved today.
Posted Nov 28, 2023 - 09:17 EST
This incident affected: Backend (Data Processors).